Need help?

Support that gets you unstuck.

Start here if you have a product question, found a bug, or need a fast path to the right Life_ol update.

Contact the team

Use our shared support channel for product questions, early-access issues, and bug reports.

For common questions about the product, solo play, and the roadmap, the FAQ is usually the fastest answer.

If something feels different, the changelog is the best place to confirm what shipped recently.

Send a useful report

Include enough detail for us to reproduce the issue quickly.

What you were trying to do

Which page or screen you were on

Your device, browser, or app build if relevant

Screenshots or screen recordings when possible

What happens next

General questions usually get a reply within 24 to 48 hours.

Bug reports may get one follow-up question if we need clearer reproduction steps.

Account access or security concerns should include URGENT in the subject line.

Need privacy-related help?

Questions about how the website stores preference data or how support requests are handled belong on the privacy page.